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If you need assistance recovering your account password, our password recover procedure can be found at: įor World of Warcraft Support, please contact the appropriate department. Long distance charges from your phone company may still apply. This form of support is offered at no cost to you from Blizzard Entertainment. Live support is offered Monday through Friday 9am to 6pm Pacific Time, excluding holidays. If you do not wish to wait for an email response from us, you can also try calling a live Technical Support Representative at: To access automated support dial (949) 955-1382, and press 2 when you hear the message. This is provided 24 hours a day, 7 days a week. If you do not wish to wait for an email response from us, you can try calling our automated phone support at: If you can't log onto the online gaming service, please check the Status Forum for current maintenance downtime and information at: Technical Support Representatives will either have a Blue Blizzard Icon as their game icon or appear as a man in Plate-mail Armor with a Blue Cape for Diablo II. The Technical Support Representative will notify you when it is your turn. People will be helped in the order they are listed starting with those at the front of the list. Live Support is available from 10am to 12pm and again from 2pm to 6pm Pacific Time. Requirements: You will need to have an active Internet connection.Ĭonnect to on the "USWest/Lordaeron" realm and join the channel "Blizzard Tech Support". Games: StarCraft, Diablo, Diablo II, Warcraft II Edition, Warcraft III While waiting for an email response from us, you can also check out our in game Technical Support channel, for more information on this, see below: The Technical Support Forum is a place where customers can help each other, and is monitored by a Technical Support Personnel during normal business hours. While waiting for an email response from us, you can also check out our Open Technical Support Forum for additional support from other customers at: The Blizzard Entertainment website is constantly being updated with new information! While waiting for an email response from us, you can also check out our web site at. In the meantime, we offer other forms of support that are available to you while you wait for a response to your email. Normal email response time is immediate to three business days (holidays may generate further delays). Please do not reply to this email a response to your message will be sent to you as soon as possible. Thank you for emailing Blizzard Entertainment's Technical Support Department! This is an automated response to let you know we have received your message.